Terms & Conditions

Terms & Conditions

All items are guaranteed solid sterling silver and natural gemstones unless stated in the description

Welsh Hills Jewellery wishes you to be satisfied with every purchase but In the unlikely event you wish to return an item I will refund 100% of the purchase price. If you are not completely satisfied, you can return any order for a full refund or exchange within 30 days from the date of shipment.
How to return an order:
Fill in the appropriate information  on the return page and then follow the instructions below to return your package.Do let me know why you are returning so I can improve our service for the future. Please Note: You should NOT indicate on the package that it contains jewelry, gemstone or other luxury-related items, as this invites theft.
In the unlikely event any items is lost in the post please contact me at  ann@welshhillsjewellery.com
100% satisfaction is guaranteed with Welsh Hills Jewellery.
Thank you for your custom
Ann